![]() ![]() Once the message has played, select the 6 key to listen to more options, then select the 2 key to forward the message.Listen to the message you want to forward.Select and hold the 1 key or open the voicemail app.To prevent losing your messages, forward or save them before the migration starts.Īll devices, if voicemail is less than 30-days old: Save your messages before the migration to prevent automatic deletion. The voicemail platform migration is bringing an improved and updated experience to T-Mobile voicemail. The migration will automatically delete any voicemail messages over 30-days old, played, unplayed, or saved, from the old platform. Once you're connected, select the keypad number assigned to the setting menu step for more options. If you're traveling internationally, read our International roaming checklist to learn how to check your messages.If this doesn't work, dial 1-80, enter your 10-digit number and while the voicemail greeting is playing, select * (star key) and enter the password. ![]() To access your voicemail setting menu, dial and hold the 1 key or open the voicemail app.When prompted, record your greeting and name.A good password is one that’s easy for you to remember, but hard for others to guess.Passwords can be any 4 to 7 digit code.After using the default password, create a new password.The default is the last four digits of your phone number. During the first time setup, you may need to enter a password.Select and hold the 1 key or use the voicemail app to connect to your voicemail.If you need help with these steps on your device, visit our Device tutorials page and select your device, or use the search bar and enter your device name. Learn more about how to save and delete messages. Voicemail messages will automatically be deleted after a specific amount of time and cannot be retrieved. To listen to and view messages in any order on your phone, check out T-Mobile Visual Voicemail app (Android) or Check your voicemail on iPhone. If you need help with voicemail, check out the Voicemail troubleshooting page. ![]()
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